A service record for every handpiece.
The repair record follows the unit from arrival through inspection, approval, service, testing, and return.
Identification
Brand, model, serial, handpiece type, symptoms, source, and arrival condition.
Service record
Finding, parts, service performed, time, technician, and approval history.
Testing
Checks matched to the handpiece type, including rotation, sound, chuck, air, water, light, and connection.
Return report
Completed work, parts, test result, warranty period, invoice, and tracking.
Performance check
Follow-up after return records the practice result and service questions.
Repair history
Repeat service patterns support repair, parts stocking, and replacement decisions.
Quality grows from measured work.
The training phase records repair time, parts used, order delays, test results, and customer outcomes. Published turnaround ranges will come from that record.